Privacy Policy
Last updated: May 14, 2026
This Privacy Policy describes how Ascent Planning collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. This policy explains what information we gather, how we use it, your rights, and how you can contact us with any questions.
Information We Collect
We collect various types of information to provide and improve our services. When you register for our courses or interact with our platform, we gather personal details such as your name, email address, phone number, and professional background. This helps us tailor our goal-setting and life planning content to your specific needs as a professional in Raffles Place.
We also collect usage data through cookies and analytics tools, including information about which courses you access, how long you spend on our platform, and which features you use most frequently. This data helps us understand how to better serve our community and enhance your learning experience. Additionally, we may collect information you voluntarily provide in course discussions, feedback forms, or when you contact our support team.
How We Use Your Information
We use your personal information to deliver our core services, including course enrollment, progress tracking, and personalized recommendations for your professional growth journey. Your data enables us to create a seamless experience that supports your goal-setting and life planning objectives.
Beyond service delivery, we use your information to communicate with you about course updates, new offerings, and important policy changes. We analyze aggregated usage data to improve our platform’s functionality, identify popular content, and develop new courses that meet the needs of busy professionals. We never sell your personal information to third parties. We may share anonymized data with trusted partners only to enhance our service offerings.
Your Rights and Choices
You have the right to access, review, and request corrections to your personal information at any time. If you wish to delete your account and associated data, we will process your request within 30 days, subject to any legal retention requirements. You can also opt out of marketing communications by following the unsubscribe link in any email we send or by contacting us directly.
We respect your privacy choices and provide transparent controls over your data. You can manage your cookie preferences through your browser settings, though some functionality may be limited if you disable certain cookies. If you have concerns about how we handle your information or believe we have violated your privacy rights, please reach out to us, and we will address your concerns promptly.
Cookies and Tracking Technologies
We use cookies to enhance your browsing experience, remember your preferences, and understand how you interact with our platform. These cookies help us personalize content, track course progress, and measure the effectiveness of our marketing efforts. We employ both session cookies, which expire when you close your browser, and persistent cookies that remain on your device for future visits.
Our website also uses analytics tools to monitor overall site performance and user behavior patterns. These technologies help us identify areas for improvement and ensure our platform runs smoothly. You have the option to disable cookies through your browser settings, though this may affect your ability to access certain features. We do not use tracking technologies to identify you across unrelated third-party websites.
Data Security and Retention
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, and disclosure. Our platform uses encryption protocols, secure servers, and regular security audits to maintain the confidentiality of your data. Our team members have access only to the information necessary to perform their roles, and we require all staff to maintain strict confidentiality agreements.
We retain your personal information for as long as your account is active or as needed to provide our services. Once you delete your account, we securely delete most of your data within 30 days, though we may retain anonymized information for analytical purposes. We comply with applicable data protection laws regarding retention periods and will respond to legitimate requests to delete your information subject to legal obligations.
Third-Party Links and Services
Our platform may contain links to external websites and third-party services that we do not operate or control. We are not responsible for the privacy practices or content of these external sites. When you click on third-party links, you leave our platform and are subject to the privacy policies of those external websites. We encourage you to review the privacy policies of any third-party services before providing your personal information.
If we integrate with third-party payment processors or learning management tools, we share only the information necessary to facilitate those services. We ensure that all third-party partners maintain appropriate security standards and agree to protect your information in accordance with applicable laws.
Policy Updates and Changes
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by posting the updated policy on our website and updating the “Last Updated” date at the top of this document. Your continued use of our platform following any changes constitutes your acceptance of the updated Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. If you do not agree with any changes we make, you have the right to delete your account and cease using our services.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please reach out to us. We are committed to addressing your concerns promptly and transparently.
Email: hello@ascentplanning.com
Phone: +65 6847 3521
Address: Marina Bay Financial Centre Tower 1, Marina Bay, Singapore 018971, Singapore